Provided Microsoft Office Outlook e-mail client is installed on the user's PC, the user's relevant correspondence can be managed from by means of A-Number CRM. E-mail messages addressed to or received from the user's contacts are stored in the database and are available only to the owner and the system administrator. This allows for realtime tracking of the correspondence.
Mass broadcast of bulk e-mail messages to contacts is also facilitated, allowing for automated delivery of both personalized and boilerplate announcements to groups or custom-filtered lists of contacts.